Serenella handle for Olivari interior door

Shipping Details

Datek Ferramenta ships exclusively via express courier. Orders are processed and shipped within 24 hours of being placed on the site, if placed on weekdays.

Couriers available

Shipments are made through the following couriers. When ordering, in the notes, you can enter shipping preferences, choosing the desired courier.

Shipping Costs

• Italy area (excluding Sardinia)
• Italy Zone (Sardinia only)
• Eurozone 1 (Austria, Belgium, Croatia, Czechia, Denmark, France, Hungary, Luxembourg, Netherlands, Poland, Slovenia, Spain, Germany)
• Eurozone 2 (Romania)

Shipping Times

• Northern and Central Italy: 24/48 working hours
• Southern Italy (Sicily included): 24 working hours
• Sardinia and smaller islands: 48/72 working hours

The customer must communicate to us a date and a time slot of at least 3-4 working hours , so we can schedule the collection at a convenient time.

- Refunds (if applicable)
Once we receive the return, we will carry out all the necessary checks, verifying various aspects: such as the presence of the original box, the presence of any accessories or parts included, any damage not present in the original new product, etc. If your request is approved, the refund will be processed and a credit will automatically be applied to your card or original payment method within 5 business days.

- Changes (if applicable)
We only replace items if they are defective or damaged.

In the event that the Consumer decides to exercise the right of withdrawal within the timeframes indicated above, he/she must notify the seller via email at info@datekferramenta.it, or fill out the easy return form by clicking here.

If the return request exceeds 30 days, we invite you to provide us with as many details as possible to better evaluate the situation. We anticipate that in this case, the shipping costs for the return of the goods are paid by the customer.